Coverage You Can Count On
Warranty and Asset Protection
Raymond Asset Protection™ lets you select the equipment coverage that fits your fleet. Whether you choose a Standard Warranty — three year coverage that starts the moment the new forklift arrives at your facility or elect additional coverage, you decide which option is right for your operation. Raymond Asset Protection, sets the industry standard for reliability, productivity and lower operating costs.
Select the Coverage That Fits Your Fleet
The Best Factory Protection in the Industry.
Our Standard Warranty provides the best factory protection in the industry for your new Raymond lift truck. Year one begins with fork-to-bumper protection, including wearable components for four months or up to 750 hours (whichever occurs first) and 12 months of coverage for non-wearable components. Years two and three provide Powertrain protection for up to a maximum of 3,000 hours.
Uptime Achieved On Time. Every Time.
We know that properly maintaining your trucks is critical to maximizing productivity and uptime. With the added protection of our Scheduled Service coverage, we inspect and maintain your trucks at specified intervals and help you minimize major mechanical issues — before they happen. You get all of the essential inspections and maintenance recommended by Raymond, with service performed by your local Raymond Solutions and Support Center. Service is scheduled to fit within your day. Scheduled Service coverage is available for as long as you own your trucks.
Expert Service. At One Fixed Cost.
The added protection of Comprehensive Service provides complete, expert service for every part of your truck including scheduled maintenance, parts and labor... at one fixed monthly cost. It starts with everything covered under Scheduled Service but takes it one step further — guaranteed fixed monthly costs on parts and labor. Fixed part and labor rates and a guaranteed monthly cost can help to ensure your equipment stays up and running while keeping your costs within budget.
Total Support Designed Around You.
Optimal Service provides personalized coverage above Scheduled and Comprehensive Service, tailored to your specific business needs. Your customized fixed-price agreement plan can include a range of tools such as iWAREHOUSE, a fleet management program that offers unparalleled visibility into your operations, performance and lowest cost per pallet move. Additional customized services including consulting, reporting, productivity enhancements and asset management can help you get more from every truck and your operation — every day.
To learn more about our asset protection options, contact us today.